FAQ


Q. What is Palmetto Giving Day?

a. Palmetto Giving Day is a 36-hour online giving experience that provides the community with an opportunity to give back to participating organizations. Fueled by the power of social media and collaboration, Palmetto Giving Day is a grassroots effort led by the nonprofit community in Georgetown County. 


Q. Who can donate?

a. Anyone with a credit card or debit card and access to the internet can donate.


Q. When can someone donate?

a. Someone can donate to a participating nonprofit on May 7 - 8, 2024 from 6:00 AM on May 7 to 6:00 PM on May 8 .


Q. What forms of donations are accepted?

a. MasterCard, Visa, Discover and American Express donations received through the website. No donations via check, cash or stock will be accepted. GiveGab retains a 3% campaign management fee from all donations. Credit Card processing fees are an additional 2.5% + $0.30 for all major credit cards (Visa, MasterCard, American Express, and Discover). Donors are given the option to cover the fees and if you choose this option, 100% of the donor’s online charitable gift will go to the receiving organization. All donations are final and cannot be refunded. Any donations processed outside of Palmetto Giving Day donation period, through GiveGab.com, or subsequent recurring donations are also subject to the transaction fees outlined above.


Q. Is there a minimum gift?

a. Yes, a minimum donation of $10 is required.


Q. How will the donations be reported on my credit card statement?

a. Your credit card statement will read the name of the organization to which you donated. 


Q. May I pay a pledge with my Palmetto Giving Day gift?

a. Palmetto Giving Day is designed to generate new support, not to pay off existing pledges.


Q. May I designate how a nonprofit uses my gift?

a. Palmetto Giving Day gifts are considered unrestricted donations to a donor-advised fund, ultimately granted out to a nonprofit as you specify, and no goods or services may be received in exchange for donations.


Q.  Is my donation tax-deductible? 

a. Yes! All donations are tax deductible. You will receive an email and receipt immediately following your donation that can be used for tax purposes. No goods or services may be received in exchange for your gift. 


Q. How do I get a copy of my receipt?

a. An automatic donation confirmation and tax receipt will be emailed to donors. 


Q. How are donations processed? 

a. Donations will be processed and receipted by GiveGab. 


Q. When will a nonprofit receive my donation?

a. Each donation made to a participating nonprofit will be dispersed from GiveGab via direct deposit within 5 business days.


Q. If I have questions while making my donation who can I contact?

a. If you have any questions about your donation, please contact palmettogivingday@gmail.com


Q. May I use my Palmetto Giving Day donation to buy event tickets, museum memberships, or other things that provide me a benefit?

a. No, Donations may not be used to pay for anything that might be perceived as a material benefit to the donor, advisor or other disqualified person – including dinner tickets, membership fees, golf fees, admission tickets or other gifts.

All donations made through Palmetto Giving Day are final, irrevocable and non-refundable.